Privacy Policy

At Mincor, we understand that trust is the foundation of every professional relationship. When you choose to work with us, you are not only entrusting us with your translation projects—you are also sharing personal and professional information. For this reason, we are deeply committed to safeguarding your privacy and handling all information with the highest levels of care, responsibility, and confidentiality.

Our Commitment

We are committed to protecting your privacy in every possible way. The information you provide will be used exclusively for the purposes of:

Responding to your inquiries and providing detailed quotes.
Processing your orders and ensuring timely delivery.
Offering you the highest quality service at every stage of your project.

You will only receive email communications from us that are directly relevant to your project. These include:

Order confirmations.
Updates regarding the progress of your project.
Requests for clarification, if needed, to ensure accuracy.
Delivery of the final translated materials.

We do not send unsolicited messages or unrelated marketing campaigns. Our communication is always purposeful, respectful, and limited to what is necessary to fulfill our agreement with you.

Information We Collect

In order to serve you effectively, we collect a minimal amount of personal information. This may include:

Your name and/or company name.
Phone number.
Email address.

This information is essential for us to communicate with you, prepare accurate quotes, and ensure smooth project management. We securely store these details in our system, and we guarantee that your information will never be sold, rented, or shared with third parties.

We also want to assure you that we will never collect sensitive information without your explicit knowledge and consent. Transparency is central to our relationship with clients.

Protection of Your Project Files

Perhaps the most valuable information you entrust to us is contained in the documents you submit for translation. These may include confidential business contracts, technical specifications, personal writings, financial records, or sensitive organizational data. We recognize the importance of protecting this information.

For that reason:

All documents you send us are securely stored in our system.
Access is strictly limited to project managers and the specific translators assigned to your job.
Our translators and staff have signed non-disclosure agreements (NDAs) to ensure absolute confidentiality.

If your organization requires an additional NDA tailored to your internal policies, we will be more than happy to sign it. This guarantees your peace of mind and underscores our commitment to protecting your intellectual property and sensitive data.

Technical Information

As with most professional websites, our system may automatically collect limited technical information during your visit. This can include details such as your IP address, browser type, and operating system.

It is important to note that:

This information is collected solely for analytical purposes, such as monitoring web traffic and improving our website’s performance.
None of this technical data is linked to the personal information you provide.
We do not use invasive technologies such as “web bugs” or hidden tracking programs to retrieve detailed information about visitors.

In short, the technical data we gather is purely statistical, helping us understand how our site is being used so we can make it more secure and user-friendly.

Security Measures

Protecting your data is not just a promise—it is a practice. Mincor employs industry-standard security measures to safeguard both your personal details and the content of your documents. Our systems are regularly updated, and we use secure storage protocols to prevent unauthorized access.

Furthermore, we continually review our privacy practices to ensure they meet evolving industry standards and legal requirements.

We take proactive steps to prevent data breaches, cyberattacks, or unauthorized disclosures, and our staff is trained to handle information responsibly.

Your Control and Peace of Mind

We believe that you should always remain in control of your information. If you would like to review, update, or delete the details we have on file, simply contact us, and we will promptly respond to your request.

We also respect your right to transparency. If you have any questions about how your data is stored, processed, or protected, we will gladly provide you with clear and straightforward answers.

Why This Policy Matters

In the translation industry, confidentiality is not optional—it is essential. Many of our clients entrust us with sensitive corporate data, unpublished manuscripts, or proprietary research. Without a strong privacy framework, the trust that supports our work would not exist. That is why this policy is more than a legal statement; it is a reflection of Mincor’s values of integrity, professionalism, and respect for every client.

When you choose to collaborate with us, you can be certain that your information—both personal and professional—remains protected at all times.

Contact Us

If you have any questions, concerns, or comments regarding our Privacy Policy, we encourage you to reach out to us directly. Our team is here to provide clarity, address your concerns, and ensure that you feel completely confident when working with Mincor.

Your privacy is not just a formality—it is our promise.